Privacy Policy

Last Updated: January 2026

1. Introduction

XHELO TRANSPORT LTD ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xhelotransportltd.online (the "Website") or use our services.

Please read this Privacy Policy carefully. By using our Website or services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form
  • Request a quote
  • Subscribe to our newsletter
  • Contact us via email or phone
  • Use our services

This information may include:

  • Name
  • Email address
  • Phone number
  • Business address
  • Company name
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit on our Website
  • Time and date of your visit
  • Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To process your requests and provide quotes
  • To communicate with you about our services
  • To improve our Website and services
  • To send you marketing communications (with your consent)
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal information based on:

  • Consent: When you have given clear consent for us to process your personal data
  • Contract: When processing is necessary for the performance of a contract
  • Legal Obligation: When we need to comply with a legal obligation
  • Legitimate Interests: When processing is necessary for our legitimate business interests

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you have given us explicit consent to share your information

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal information:

  • Right to Access: You can request a copy of the personal information we hold about you
  • Right to Rectification: You can request correction of inaccurate or incomplete information
  • Right to Erasure: You can request deletion of your personal information
  • Right to Restrict Processing: You can request restriction of processing of your information
  • Right to Data Portability: You can request transfer of your data to another service provider
  • Right to Object: You can object to processing of your personal information
  • Right to Withdraw Consent: You can withdraw consent at any time

To exercise these rights, please contact us using the information provided in the Contact Us section.

9. Cookies

Our Website uses cookies to enhance your browsing experience. For more information about how we use cookies, please see our Cookie Policy.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

XHELO TRANSPORT LTD
34b Dalmeny Road, New Barnet
Barnet, England, EN5 1DE
Phone: +44 7782284969
Email: manager@xhelotransportltd.online